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Help For Patients

Help for patients is available online on this page.  Further questions can be e-mailed to technical support. Please click here to send an email.

Make appointment with your doctor

If you are a first time user, please click on Patient Registration to register. On the patient registration page, you will be asked for your doctor's name. Please be sure that your doctor are a subscriber of see-a-doctor.com service. Enter your doctor's name and click on the Submit button. If your doctor are a subscriber of see-a-doctor.com service, you will be directed to the next registration page where you can enter your e-mail address and set your password. Click on the Submit button and you will be taken to your doctor's appointment schedule where you can make your appointment.

If your doctor's office is not a subscriber or if you did not provide the correct doctor's name, you will see a message stating that your login attempt has failed and you should contact your doctor's office for further instructions.

If you are a returning user, please enter your e-mail address and your password in the Patient Login form. Click on the Submit button and you will be taken to your doctor's appointment schedule where you can make your appointment.

The doctor office's Home Page

Once subscribed with see-a-doctor.com, a doctor's office will have a web page within the see-a-doctor.com site.  The office' home page  displays general information about the office such as specialty, address, phone, and office hours.  It also includes a menu on the left side listing the following features:

More About This Office

Clicking on this link will take you to another page that displays additional information about the doctor's office such as: secondary specialty, foreign languages, accepted health plans, hospital affiliation...

About Your Doctor

This page provides the doctor's background information.  Patients can find out more about their doctor's training, experience, and certification...on this page.

Make An Appointment

Once clicking on "Make an appointment" users will be presented with the office's schedule of the current date on the right side and the calendar on the left side menu. On the new calendar, users can click on arrows to switch month. Clicking on a date will display the schedule of that date on the right.

The schedule is a table that consists of many cells.  Each cell corresponds to a typical 15 minutes office visit. To make an appointment, select a desired time in the schedule.  This will bring up a form that collects patients information such as name, DOB, phone number, type of insurance and reason for visit. Successfully filling out and submitting the form will generate a confirmation message that can be printed out for use as a reminder.

Search / Cancel Appointments

This feature allows users to search for an appointment.  For instance, a patient may want to verify an appointment he or she has forgotten.  The patient can click on search/cancel link to bring up the search form.  Type in the patient's name and click on submit button.  A search result page will display appointment(s) the patient has made.  A cancel button is provided for each appointment found so that users can cancel the appointment and reschedule if needed.  Clicking on the cancel button will delete the appointment from office's schedule.  A confirmation page then comes up to confirm the cancellation.

Office's Home Page

Navigational link to the office's home page.

See-a-doctor.com

Navigational link  to see-a-doctor.com home page.



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